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These informations are greatly helpful to support quickly.You can get these informations from Redmine's information page.(E.g. http://example.com/admin/info)
When reporting an application error, post the error stack trace that you should find in the log file (eg. log/production.log).
Screen shot would be also helpful.
Please let me know if you have any workaround.
Enabled sharing with project tree.
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Added by Akiko Takano about 2 years ago
(Updated about 2 years ago)